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Cookie Policy

Last Updated: November 7, 2025

This Cookie Policy explains how ThinkEdge.ai ("we," "our," or "us") uses cookies and similar tracking technologies on our platform. By using ThinkEdge.ai, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Set by ThinkEdge.ai directly
• Third-Party Cookies: Set by external services we use (e.g., analytics)

2. Why We Use Cookies

We use cookies for several important purposes:

• Essential Functionality: Enable core features like login and session management
• Security: Protect your account and detect fraudulent activity
• Performance: Understand how you use our platform to improve it
• Preferences: Remember your settings and choices
• Analytics: Measure platform usage and effectiveness

3. Cookies We Use

Cookie Name	Purpose	Type	Duration
session_id	Maintains your login session	Essential	Session
user_token	Authenticates your identity	Essential	30 days
institute_id	Remembers your selected institute	Essential	Session
language_pref	Stores your language preference	Preference	1 year
theme_mode	Remembers dark/light mode choice	Preference	1 year
_ga	Google Analytics - track usage	Analytics	2 years
_gid	Google Analytics - distinguish users	Analytics	24 hours
_gat	Google Analytics - throttle requests	Analytics	1 minute

4. Cookie Categories

4.1 Essential Cookies (Always Active)

These cookies are necessary for the platform to function and cannot be disabled:

• Authentication: Keep you logged in securely
• Session Management: Maintain your session across pages
• Security: Protect against unauthorized access
• Load Balancing: Distribute traffic efficiently

4.2 Preference Cookies (Optional)

These cookies remember your choices and settings:

• Language preference (English, বাংলা, etc.)
• Dark/light mode selection
• Selected institute (for multi-institute users)
• Display preferences and customizations

4.3 Analytics Cookies (Optional)

These cookies help us understand how you use ThinkEdge.ai:

• Pages visited and features used
• Time spent on platform
• Navigation patterns
• Error messages encountered
• Device and browser information

Analytics Provider: We use Google Analytics. Data collected is anonymized and aggregated. Review Google's privacy policy at: https://policies.google.com/privacy

4.4 Performance Cookies (Optional)

These cookies help us improve platform performance:

• Page load times
• Response times
• Error rates
• Feature usage metrics

5. Third-Party Cookies

5.1 Services We Use

We use the following third-party services that may set cookies:

• Google Analytics: Website analytics and usage tracking
• OpenAI: AI-powered features (may collect data for API processing)
• Payment Processors: Secure payment handling (Stripe, PayPal, etc.)
• Email Services: Email delivery and notifications

5.2 Third-Party Privacy Policies

Review these third-party privacy policies:

• Google Analytics: https://policies.google.com/privacy
• OpenAI: https://openai.com/privacy
• Stripe: https://stripe.com/privacy

6. Managing Cookies

6.1 Browser Settings

You can control cookies through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies

6.2 Cookie Consent

When you first visit ThinkEdge.ai:

• Essential cookies are set automatically
• You'll see a cookie banner for optional cookies
• You can accept or decline optional cookies
• You can change your choice anytime in settings

6.3 Opt-Out Options

Google Analytics Opt-Out:

• Install Google Analytics Opt-out Browser Add-on
• Available at: https://tools.google.com/dlpage/gaoptout

Platform Cookie Settings:

• Go to Account Settings → Privacy
• Toggle optional cookies on/off
• Changes take effect immediately

6.4 Impact of Disabling Cookies

If you disable cookies:

• Essential Cookies Disabled: Platform will not function properly
• Preference Cookies Disabled: Settings won't be remembered
• Analytics Cookies Disabled: We can't improve platform based on usage
• You'll need to log in more frequently
• Some features may not work as expected

7. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites not to track you. Currently:

• There's no universal standard for DNT
• ThinkEdge.ai respects browser cookie settings
• You can disable analytics cookies manually
• Essential cookies remain necessary for functionality

8. Mobile Apps (Future)

If/when we release mobile apps:

• Apps may use mobile identifiers instead of cookies
• Similar privacy principles will apply
• You'll have control through device settings
• We'll update this policy accordingly

9. Cookie Updates

We may update our cookie usage:

• To add new features or functionality
• To comply with legal requirements
• To improve performance and security
• To integrate new third-party services

We'll notify you of material changes via:

• Updated "Last Updated" date on this page
• Cookie banner notification
• Email notification (for significant changes)

10. Children's Privacy

If students under 18 use ThinkEdge.ai:

• Only essential cookies are used by default
• Analytics cookies require parent/school consent
• We comply with COPPA and similar laws
• No third-party advertising cookies are used

11. International Users

11.1 GDPR Compliance (EU Users)

For users in the European Union:

• We obtain consent before setting non-essential cookies
• You can withdraw consent anytime
• You have the right to access cookie data
• You can request deletion of cookie data

11.2 Other Jurisdictions

We comply with cookie laws in all jurisdictions where we operate, including:

• ePrivacy Directive (EU)
• CCPA (California)
• PIPEDA (Canada)
• Other applicable data protection laws

12. More Information

12.1 How to Learn More

For more information about cookies:

• All About Cookies: https://www.allaboutcookies.org
• Network Advertising Initiative: https://www.networkadvertising.org
• Your Online Choices: https://www.youronlinechoices.com

12.2 Questions About Our Cookie Use

If you have questions about how we use cookies:

13. Related Policies

This Cookie Policy works together with:

• Privacy Policy - How we handle your personal information
• Terms of Service - Rules for using ThinkEdge.ai

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By using ThinkEdge.ai, you consent to our use of cookies as described in this policy.

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